Last updated: April 1, 2026
By accessing or using LetsTicketBetter ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
LetsTicketBetter is a helpdesk and support ticket management platform that allows organizations to create, track, assign, and resolve support requests. The Service includes ticket management, team collaboration tools, inventory tracking, and related features.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. You must provide accurate and complete information when creating your account.
You agree not to use the Service to: (a) violate any applicable laws or regulations; (b) infringe on the rights of others; (c) transmit harmful, offensive, or unauthorized content; (d) attempt to gain unauthorized access to the Service or its related systems; or (e) interfere with or disrupt the integrity or performance of the Service.
The Service and its original content, features, and functionality are owned by LetsTicketBetter and are protected by international copyright, trademark, and other intellectual property laws. Your data remains yours — we claim no ownership over content you submit to the Service.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. In no event shall LetsTicketBetter be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason at our sole discretion.
We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.
If you have questions about these Terms, please contact us at support@letsticketbetter.com.