Last updated: April 1, 2026
We collect information you provide directly to us when you create an account, use the Service, or communicate with us. This includes your name, email address, organization name, and any content you submit through the Service such as support tickets, notes, and inventory records.
We use the information we collect to: (a) provide, maintain, and improve the Service; (b) send you technical notices, updates, and support messages; (c) respond to your comments, questions, and requests; and (d) monitor and analyze trends, usage, and activities in connection with the Service.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: (a) with your consent; (b) to comply with legal obligations; (c) to protect our rights and safety; or (d) with service providers who assist us in operating the Service, subject to confidentiality obligations.
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you use the Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free.
We retain your information for as long as your account is active or as needed to provide you the Service. If you wish to cancel your account or request that we no longer use your information, please contact us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You have the right to access, correct, or delete your personal information at any time through your account settings or by contacting us. You may also request a copy of the personal data we hold about you. We will respond to your request within 30 days.
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, please contact us at support@letsticketbetter.com.